GDPR Policy

This GDPR Policy explains how Chat Gyaan Up (“we”, “us”, “our”) processes personal data of individuals located in the EEA/UK in connection with our AI education platform and related services.

Data Controller

Chat Gyaan Up
WZ 15 C, Arya Samaj Road
Delhi 110059, India
Phone: +91 11 2563 5519
Email: privacy@chatgyaanup.com

Personal Data We Process

  • Account & contact data: name, email, phone, role, learning preferences.
  • Learning activity: course enrollments, progress, assessments, feedback you choose to share.
  • Technical data: IP, device/browser, pages viewed, timestamps, cookie identifiers.

Purposes & Lawful Bases

  • Provide courses & platform access — performance of a contract.
  • Improve reliability, safety, and content — legitimate interests (proportionate use, minimal data).
  • Communications — service notices (legitimate interests); optional updates (consent).
  • Compliance — legal obligations (e.g., tax, accounting, regulatory).

Data Retention

We keep personal data only as long as necessary for the purposes above or as required by law. Where feasible, analytics data is aggregated or pseudonymized.

Your GDPR Rights

  • Access, rectification, and erasure.
  • Restriction and objection to certain processing.
  • Data portability (commonly used format).
  • Withdraw consent at any time where processing relies on consent.

To exercise rights, write to privacy@chatgyaanup.com. We may request information to verify your identity.

Sharing & International Transfers

We do not sell personal data. Limited sharing with service providers (hosting, analytics, email delivery, payments, learning tools) occurs under data protection commitments. Where cross-border transfers happen, we apply appropriate safeguards consistent with applicable laws.

Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or loss.

Last updated: August 2025